Who provided the service
The caregiver identified at the visit, not reconstructed from a schedule afterwards.
Coming SoonTruEVV
Electronic visit verification that proves the visit happened without slowing the caregiver down.
Federal rules require agencies to capture six things about every Medicaid personal care and home health visit. TruEVV captures them in the moment, at the door, and turns them into a record that survives an audit and a claim that does not come back.
Built for home care and personal care agencies of any size, and designed to work with the scheduling and billing systems you already run.
The requirement
The 21st Century Cures Act requires electronic verification of Medicaid personal care and home health visits. Six elements have to be recorded electronically for every single one.
Agencies rarely fail because they do not know the rule. They fail because capturing it by hand, on paper, after the fact, does not survive an audit.
The caregiver identified at the visit, not reconstructed from a schedule afterwards.
The individual receiving care, linked to their authorisation and service plan.
What was actually delivered, recorded against the codes you bill under.
Times captured when they happen. No rounding to the nearest convenient number.
Location verified at check-in and check-out, with community visits handled properly rather than treated as errors.
Verified visits assembled into claims-ready records, so what you billed and what you can prove are the same thing.
Built for the field
Basements, rural routes, dead zones. Visits are captured offline and sync when the phone finds a connection, so a caregiver is never stuck at a door.
Real visits go sideways. Late starts, missed check-outs, a client seen in the community. TruEVV flags these for a supervisor to resolve instead of silently producing a claim that will be denied.
TruEVV is a standalone product. It runs alongside whatever scheduling, payroll, and billing software you already use, and exports verified visits in the formats those systems expect — so adopting it does not mean replacing everything else.
EVV is federal in requirement but state-specific in execution. Each state chooses its own model and aggregator, and the data formats differ. We are building TruEVV to submit to state systems, starting with Minnesota, and will confirm supported states and aggregator certification before launch.
TruEVV is designed to support your compliance obligations. It does not replace your responsibility to meet the requirements set by your state Medicaid agency and payers.
Where it stands
The six federal elements mapped against Minnesota's model and the aggregator formats agencies actually have to submit.
Offline-first mobile check-in and check-out, location and time capture, and the supervisor queue for exceptions.
Submission to state systems, tested with a small group of agencies running live visits alongside their current process.
Full availability with onboarding, caregiver training, and migration from whatever you use today.
Tell us which state you operate in, roughly how many caregivers you run, and what your current EVV process costs you in rework. That shapes what we build first.
There is no commitment and no cost to be on the list.
Choose TruEVV (early access) as the enquiry type, or call 612-234-5649.
Free statement review
Three months gives us your real card mix and seasonality, so the comparison is accurate rather than a guess. No cost, no site visit, no obligation to switch.